Terms & Conditions
- Scope
These Terms & Conditions govern your use of the HomeTouch website and the purchase of products from HomeTouch.
By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions and our related policies published on the website.
- Products & Availability
We make every effort to ensure that product descriptions, images, dimensions, specifications, and pricing displayed on our website are accurate.
However:
- Product colors may vary slightly due to photography, lighting, or screen settings.
- Measurements may vary slightly.
- Product availability may change without prior notice.
HomeTouch reserves the right to update, modify, or discontinue products at any time.
- Pricing
All prices displayed on the website are in Israeli Shekels (₪) unless otherwise stated.
Prices may be updated without prior notice. Any changes will not affect orders that have already been confirmed.
If an obvious pricing error occurs, HomeTouch reserves the right to cancel the affected order and issue a refund where applicable.
- Orders
By placing an order, you confirm that all information provided is accurate and complete.
HomeTouch reserves the right to:
- Refuse or cancel any order.
- Limit quantities purchased.
- Request additional information before confirming an order.
An order is considered accepted only after confirmation by HomeTouch.
4.1 Order Cancellation
Orders may be cancelled before dispatch. Once an order has been dispatched to the shipping company, cancellation is no longer possible.
If a customer refuses to accept a dispatched order without a valid reason, HomeTouch reserves the right to refuse or cancel future orders placed under the same name, phone number, or delivery address.
- Payment
Available payment methods are displayed during checkout.
For online payments, transactions are processed through secure third-party payment providers.
HomeTouch does not store payment card information.
- Shipping & Delivery
Shipping fees, delivery areas, estimated delivery times, and related terms are governed by our Shipping Policy.
Delivery times are estimates and may be affected by circumstances beyond our reasonable control.
HomeTouch is not responsible for delays resulting from incorrect customer information.
- Exchanges & Returns
Exchanges and returns are governed by our Return & Exchange Policy.
By placing an order, you acknowledge and accept the conditions outlined in that policy.
- Product Care
Customers are responsible for following all care, washing, and maintenance instructions provided with products.
HomeTouch is not responsible for damage resulting from improper use, washing, drying, ironing, storage, or handling of products.
- Intellectual Property
All content on this website, including logos, product photographs, product descriptions, graphics, designs, text, and branding materials, is the property of HomeTouch and may not be copied, reproduced, distributed, or used without prior written permission.
- Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to any part of the website.
- Interfere with the operation or security of the website.
- Copy or misuse website content without permission.
HomeTouch reserves the right to restrict access to users who violate these Terms.
- Limitation of Liability
HomeTouch is not responsible for damages resulting from misuse, improper washing, improper storage, normal wear and tear, or failure to follow product care instructions.
Our responsibility is limited to the value of the purchased product.
- Governing Law
These Terms & Conditions shall be governed by the applicable laws of Palestine.
- Changes to These Terms
HomeTouch reserves the right to update these Terms & Conditions at any time.
Updated versions will be published on this page with a revised “Last Updated” date.
Continued use of the website after such changes constitutes acceptance of the updated Terms.
- Contact Information
HomeTouch
Showroom: Ramallah, Al-Irsal Street near Al Rasheed coffeehouse
Contact us